Me: Lenore, I need to order business cards. Do you have a template or something I can look over?
Lenore: Oh, um, well, now let me see. (Digging around through her desk.) You know what, could you just get someone's business card, cross out their information and write yours on it?
Me: Yeah, I guess so.
(Five minutes later, I return with an altered business card.)
Me: Here you go.
L: (examining the card closely) Okay, that looks good. I'll just get this going. Oh, wait, do you want a box of 500 or 250?
Me: 250 is fine. I don't know that many people yet.
L: (erupting in laughter) Oh, Ryan! You're too much!
(Ten minutes later, Lenore comes into my office with a mock-up of my business card with the title reading "Alumni Relations, Event Coordinator".)
L: How's this look?
Me: Uh, fine..except my title says Alumni Coordinator, Manager Relations. Just have it say--.
L: (defensively) Well, that's what you put! I'm just typing what you put.
Me: No, I wrote Alumni Relations, Event Coordinator.
L: Well, if you're going to be picky. (She grabs the card and walks back to her desk.)
(Ten more minutes later Lenore returns with another mock-up of my card.)
L: How does this look, mister?
Me: (reading) Alumni Coordinator, Event Relations. Almost got it.
L: Well what's wrong now?
Me: Here, just swap these two words so it says Alumni Relations, Event Coord--.
L: Could you write that down for me?
(I write down the information again. Lenore leaves. Five minutes later Lenore returns.)
L: (handing me a third mocked-up business card) Here!
Me: Looks great. Thank you.
L: Did you look at the numbers and email? Are they right? I don't want to print these and have them come out with an error.
Me: (looking again) Uh, yeah. They're all correct. Thank you.
L: What about the fax number? You didn't change that.
Me: Don't we have a general office fax?
Me: Isn't that the number? I don't know it by heart.
L: (examining fax number) So you don't want me to change it? You changed everything else on the card.
Me: Because it didn't need changing. There's only one fax in this office.
L: Oh, you don't have a fax machine?
L: (pointing to my printer) What's that?
Me: A printer.
L: You can't get faxes on it?
L: Too bad. I guess you'll just have to use the same fax as everyone else, mister.
Originally posted April 11, 2008