(Lenore trundles into my office. She is carrying an invoice for paper supplies and seems upset.)
Lenore: Do you know what this invoice is, this Paper Needs? Some other paper place I think.
Me: (looking at invoice) Oh, yes, that's from Laura's office. They ordered invitations.
L: I've never heard of them. We don't use anyone but Ligature to order paper stuff.
Me: Hmm. I don't know. Maybe Laura wasn't aware of that. Do we have a contract with Ligature or something?
L: No. But we always use them.
Me: Is it okay that Laura used a different company to order paper supplies?
L: (huffy) It's not that, she just doesn't--we use Ligature. I don't know how to process these other companies.
Me: The invoices, you mean? They're just invoices. Process them the same way you do all the others.
L: Hmpf. Fine. I'm just confused why someone would
use another company and not the one we always use. It just makes things difficult for everyone.
Me: I'm sorry.
L: I'm going to bring this
up at the next board meeting.
L: No. But I should.